I looked online when needing a new set of verticals for my sliding glass door and found B&D who had great reviews on their site. I happened to be in their area the next day and stopped by the shop. We arranged for them to come by my house the next day with samples and to measure. Ordered what I wanted and when they came in Ian came to my house and had the old ones down and new ones up in less than half an hour. From the moment I stepped into their shop til the moment Ian left, everyone I encountered in person and on the phone were courteous and professional. I will certainly be recommending this company!