You can ship your blinds to us for repair!
We accept repairs from all over the country.
Here’s how it works
We recommend using your local UPS store. There, you can purchase a pre-paid return trip label to include in the box with your shade and contact phone number. UPS can also provide you with insurance and tracking info. Please be sure to insure your products, here and back. B&D is not responsible for damage incurred in shipping!
Upon receipt we will call you with a price quote.
When repairs are completed, we affix your pre-purchased UPS label, and your blind is on it's way back.
Please note: All mail-in repairs will be billed a $25 handling fee, and if blinds are received without a pre-purchased shipping label for return trip, an additional $15 administrative fee plus the cost of shipping plus insurance will be charged.
Call our repair department Monday through Friday, 8 am to 5 pm MST, for more details: 520-296-1253 or email pictures of your blinds so we can evaluate them before you send them in.
Most blinds will be repaired and on their way back within five business days of receiving them.