Just completed my second install. My first was two patio sliding glass window/doors and a 3-window bay window (2017) and today, I replaced three window blinds. From the moment I first met representative Melissa, to the final install today, I have not had any issues or complaints. Melissa’s guidance and knowledge helped me choose the appropriate blinds and the product was measured and produced as ordered. The installation team (today’s was Vaughn and Caleb) were courteous and professional. They arrived promptly, in protective masks; they worked quickly and before leaving, ensured the work areas were clean and I was satisfied and knew how to contact if any issues or questions. If I had more windows or doors, I would not hesitate to use B & D in the future.