The windows in my new dining room were only 2-1/2 inches deep. When I called trying to locate vertical blinds that would fit, B&D Install was the only company to do a little research & call me back. Only Graber made 2-inch slats & they were available in white or ivory. I took my measurements in & they placed the order from Graber for me. The day the blinds came in, they called & scheduled a time after I would return from a trip. Later that day I received a phone call that there had been a cancellation. Did I want to have them installed in about 30 minutes? You bet I did! The installer came out & did a wonderful job, installing spacers where the windows were not quite even. I have had B&D repair many types of blinds & shades for me over the years, but this was the first time I had ordered new ones from them. I will certainly contact them when I need new ones again!